OUR TEAM

Meet the ALE Experts Behind Your Claim

Our team has 40+ years of combined experience providing compassionate temporary housing solutions for displaced policyholders throughout Canada. We’re proud to ease the workload for adjusters and ensure peace of mind for policyholders.

Our Founders

The founders of Accomsure identified a gap in the Canadian market where they believed they could improve the policyholder experience, control claim costs, and save time for adjusters. Leveraging their expertise and network, the team set three founding principles to improve the experience for the immediate needs and temporary accommodation portion of the claim:

Get the basics right

Once the insured has their accommodation taken care of, the Adjuster is free to focus on progressing their claim.

A pain-free transition

Seamlessly bridge the gap between disaster and recovery.

Professional and agile solutions

Cost and time efficiency for improved claims management.

Raj Manan

Co-CEO & President

Tony Stephen

Board Member

Dalmy Manan

Client Relations

Senior Management Team

Javier Ibanez

Director, Sales & Marketing

Kyle Straub

Director, Operations

Shane Cuckow

Controller

Reece von Krauss Shead

Director, Corporate

Sales

Cory Clatworthy

Sales Manager

Karen Burke

Regional Manager, British Columbia

Lynne Kennedy

Regional Manager, Ontario

Andrew Vieria

Regional Manager, Alberta

Kurt Morley

Regional Manager, British Columbia

Mark Pothier

Regional Sales Manager, Maritimes

Jessica Fernets

National Business Development Coordinator

Operations

Lee-Ann Emment

Senior Operations Manager

Aleena Stephen

Claims Senior Manager

Laura (Gomez) Infante

Claims Manager

Matt Squires

Product Manager

Saran Ratna

Suppliers & Property Manager

Testimonials

Rebuilding Lives, One Temporary Home At A Time

“Everyone that I worked with was friendly and easy to deal with.”

- Adam K. (insured)

“So happy we had your help!!”

- Laurie S. (insured)

“During one of the most stressful times of my life, they found me an alternate living arrangement very quickly and I didn't have to worry at all about where I was going to stay. It was simply one less thing to worry about.”

- Kate W. (insured)

“In short - the folks at Accomsure were awesome! Communication was fantastic and everything felt "easy" (even though I'm sure it wasn't).”

- David H. (insured)

“I can’t say enough good things about Accomsure.”

- T.O. (insured)

“Everyone I have dealt with at Accomsure has been friendly and extremely helpful.”

- James B. (insured)

“The team has helped my family with peace of mind during a traumatic fire event to our home. From day one, they reached out and assessed our needs and have been a support throughout the process right to our being able to move back into our home. I would recommend this team to anyone.”

- Dan F. (insured)

“Our whole experience went off flawlessly!”

- H.W. (insured)

“Very helpful and informative.”

- S.K. (insured)

“I can't thank you all enough for the wonderful job you did. You took the worry off my shoulders. It's been wonderful working with you.”

- Margaret S. (insured)

“Very helpful. Went out of their way to assist us in all our needs. Very friendly.”

- Irene M. (insured)

“Accomsure has been a bright light for us these past few months.”

- J.D. (insured)

“With all my special needs and considerations, the Accomsure representatives made the process easy and were quick to respond and they showed commitment, patience and knowledge.”

- Sandy E. (insured)

“Your help for emergency accommodation for my elderly parents was a "lifesaver" for all of us. And the empathy and kindness you displayed for me as the overwhelmed daughter dealing with the crisis was so comforting and heartfelt. THANKYOU.”

- Laurie H. (insured)

“Accomsure was amazing, always on top of everything, easy to contact and always a pleasure to talk too."

- T.P. (insured)

“Our temporary accommodations were perfect for us. Their calls were cheerful and helpful for us in providing information on the technicalities on what expectations might have been for us as renters. We always felt that Accomsure really cared about us, and that how things were going for us mattered to them. This kind of customer service is increasingly hard to find in today's world, and we were grateful that your entire team provided it."

- D.R. (insured)

“As a parent of a special needs child it was very important to us that our temporary location have certain criteria to help relieve the stress our child feels being away from home.. the Accomsure team went above and beyond to find us what we needed and checked in with us several times to ensure everything was fine. Superior customer service.”

- Terry S. (insured)

“Finding temporary accommodation for us was fast and efficient. The staff are all caring and supportive, we had monthly call to ensure our needs are met. Thanks for an excellent experience!”

- Ken L. (insured)

“Accomsure was very professional and pleasant to deal with.”

- Lara M. (insured)

“The team at Accomsure have been excellent to work with. The team made us feel like family."

- Bob N. (insured)

“Many thanks for your compassion and sincere kindness during this most difficult chapter in my life.”

- Jeff C. (insured)

“I was delighted with the service I received from everybody I spoke with at Accomsure. They made a very difficult and stressful time less difficult at a time when we needed some help most. Everyone I spoke with was friendly, professional and made me feel like they cared about the difficulties my family and I were experiencing. I could not have asked for anything more.”

- B.L. (insured)

“We want to thank the entire team at Accomsure for helping us, we will not forget it.”

- G.F. (insured)

“Accomsure was the LEAST stressful and MOST enjoyable part of the entire year long process.”

- R.B. (insured)

“Not that we ever want to go through this again...but if it happens, we are happy to know that Accomsure would be there for us.”

- Susy L. (insured)

“The Accomsure team was very receptive to our needs and kept communication open during the process of finding accommodations for us.”

- Allison D. (insured)

“We are very happy with the staff of Accomsure who accommodated our needs in this very stressful situation. We strongly recommend Accomsure to anyone who will have the same situation we experienced. We wish to thank the management for having such wonderful staff.”

- C.A. (insured)

“Everyone was amazing. They were able to turnaround requests quickly and were fabulous at following up (as well as showing empathy and understanding).”

- Marlene M. (insured)

“It was a pleasure working with Accomsure. Accomsure made a VERY stressful time - less so, and for that I am very grateful.”

- A.H. (insured)

“All the staff that we with were very compassionate and professional towards our needs. Thank you very much.”

- Barry M. (insured)

CASE STUDIES

How We’ve Redefined the Displacement Experience

BLOG & RESOURCES

Helpful Insights About the Canadian Home Insurance Industry

Submit a Claim

Let us help your displaced policyholder find a temporary home that meets all of their needs so you can focus on processing their claim.

Become a Supplier Partner

Join our supplier partner network to help displaced Canadian families find refuge amidst crisis.