Accomsure’s Privacy Policy is subject to PIPEDA. We collect and process personal information about you and with your consent as necessary to offer our services. Personal information we collect from your insurance company and when you communicate with us as required to use our services. When communicating with us we may collect information including, but not limited to, your name, contact information, occupants in your home, vehicle and property descriptions. We may collect your personal information from third parties who can provide information about our services related to you or your property including but not limited to insurance adjusters, insurance agents, home contractors, landlords and hotels. Information we collect from third parties is collected with your consent or, where permitted, the third party lawfully collected the information and can legally share it with us. We collect, use and disclose your personal information to provide better service, communicate effectively, verify your identity and property, set up, manage and offer services to suit your needs, determine eligibility or suitability of services, comply with all applicable laws, third party service providers for external processing such as payment processing, operate, enhance and administer services we provide. With your consent and as permitted or required by law we may share your information with certain third parties including contractors, service providers and their agents and allow them to access and use your information as required for their services or for legal or business purposes. When your information is disclosed to third parties, we require them to protect and handle your personal information in a manner consistent with all applicable laws. We will store your personal information for as long as it is reasonable to do so for legal or business purposes. Depending on the type of information collected by us and the use and purpose of the information and any legal requirements, we may be required to retain your personal information for a specified time-frame.
When you opt in to receive SMS text messages from Accomsure, we collect and use your phone number and any information you provide via text solely to communicate updates and information about your temporary housing placement, respond to your questions, and provide support related to our services. Your phone number and SMS communications are kept confidential and will not be sold or shared with third parties without your explicit consent, except as required by law. You can contact us directly by replying to any SMS message you receive from Accomsure. This is the quickest way to ask questions, request help, or update your preferences. You may opt out of receiving SMS messages at any time by replying OPT OUT.
For any questions on our privacy policy, email: [email protected]
Updated: June 16, 2025
