Shelter is our principal service following a loss. Our supplier network and claim management expertise are put in to action immediately – simplifying the claim’s temporary housing process. At the first notice of loss, we work with you to understand the accommodation requirements of the claim; from immediate hotel stays to a medium-term house and apartment arrangements. Once the nature of the claim is established, we turn our focus on the policyholder and their family, leveraging our supplier network to ensure their needs are met.
Our localized knowledge allows us to truly understand what will meet the policyholders needs while working within the claim limits. Proximity to their workplace, children’s schools, furnishing requirements and other considerations are all taken in to account when placing the customer.