After a terrible storm or an unexpected disaster, your policyholders might be displaced from their homes and left trying to find immediate temporary housing. This process can be extremely stressful for everyone involved, including adjusters. Maybe you want to help a family in need but you just don’t have the time or resources to do so. At the same time, it can be difficult for your policyholders to focus on the claim process when they’re busy trying to find a place to spend the night.
At Accomsure, we assist policyholders in finding a temporary housing solution that meets all of their needs, so the burden doesn’t feel like it’s falling on you. Our empathetic and responsive approach to ALE management helps alleviate stress and helps your insurance company stand out from the competition by providing superior customer service in your policyholders’ time of need. When your policyholder is happy, we’re happy.
Above all, the most important thing to Accomsure is that your policyholder gets the support they need. In this article, we will break down 5 key elements we consider when helping policyholders find temporary housing that meets their needs.
1. Do They Need to Be Near a Train or Bus Station?
According to Statistics Canada, 59.7 million transit trips were made in Canada in July 2021, meaning that many Canadians take public transportation instead of relying on personal vehicles.
If your policyholder doesn’t own a car but works far away or lives far away from essential amenities, it’s important that they live near a train or bus station. One great resource that helps us find public transportation lines in Canada is Moovit. Their website has every train line in Canada so that we can best assist displaced policyholders without access to a vehicle.
2. Do They Need Housing Close to Their Workplace/School?
For many policyholders, residing in a community near their workplace or children’s schools is often a top priority. With all of the stress going on in their lives, living nearby work or school can help policyholders adjust to their new surroundings.
When we’re helping policyholders find temporary housing, we always dive into their current workplace address or their children’s school location to ensure we find a home that is convenient for them. We also ensure that if the home isn’t near their workplaces or schools, it is near public transportation for those who don’t drive.
3. Do They Have Pets?
When hard times arise, families must stick together, including pets. With over 58% of Canadians owning pets, we commonly need to find pet-friendly accommodations.
Pets are like children to many people, and separating them is not an option. When we help policyholders find a home that can accommodate their furry friends, we not only ensure it’s pet-friendly, but we try to find a home with a backyard or green space for added convenience.
4. Do They Need a Home That is Wheelchair Accessible?
Did you know that almost 2.7 million Canadians over the age of 15 have a mobility disability?
To best accommodate your mobile-impaired policyholders, we always consider which home type would best suit their requirements. The average Canadian house has flights of stairs, narrow hallways, non-accessible bathrooms and high counters. When working with these policyholders, we take all of their accessibility needs into account to make sure that they can live comfortably in their temporary home.
5. Additional Unique Needs
When we work with your policyholders, we double-check that we cross off all of their needs to provide them with a suitable housing solution. Beyond location, accessibility, and pet-friendly accomodations, your policyholders may have a wide range of additional needs. Some additional needs may include:
- Specific amount of bedrooms
- Specific amount of bathrooms
- Office space
- Proximity to the hospital
It’s important to us that we find temporary housing that meets your policyholder’s specific requirements. Because they are already suffering from a significant loss, we want to make sure they don’t have to struggle in their temporary home too.
We understand the value of helping policyholders find a temporary housing solution, especially after a terrible circumstance. If you’re interested in learning more about how Accomsure helps displaced families in need, check out our blog, Bringing Christmas Cheer to a Family Who Lost Their Home.
How Accomsure Can Help Meet the Needs of Your Policyholders
When disaster strikes and your policyholders are displaced from their homes, you want to do everything you can to help them return to their normal lives. We get it. And, helping them find appropriate temporary accommodation is a big part of that.
At Accomsure, we have worked with many insurance companies to find temporary housing for even the most complex cases. Our extensive list of industry contacts allows us to find suitable accommodations for your policyholders while staying within their claim limits.
If you have displaced policyholders, know that you can trust Accomsure to help them find temporary housing. Submit a claim with us today!